With more and more companies outsourcing work, and working from home or out of the office becomes more commonplace, we feel very strongly that remaining part of a team, or an “office family” environment is more important than ever.
It’s easy to feel isolated, or in a silo, if you are constantly hot-desking, or working from hubs. And as more work is outsourced, those still in a traditional office environment do not necessarily “know” the company they are outsourcing too, especially if it’s a large contractor.
Here at Top Team Transcripts, we truly value collegial relationships and really knowing our clients, our own team, mentors and students. It’s part of our corporate psyche to promote relationships that offer a feeling of being part of an office family; just a phone call, or an email away. Our clients know us by name, we ask about each other’s weekends when we email. Just because work is being outsourced does not mean we need to lose that human touch.
We feel the same way about our team. Working as a transcriber can be lonesome, especially with a large transcription company where you are notified of work by an automated email, the file is transcribed and returned, your pay arrives, with little or no other contact.
I met with one of our team recently for a coffee who said that it was the first time she had ever “met” anyone she worked with. Sonya and I share a firm belief that transcribers are professionals and should be valued as such. We advocate wherever we can for fair rates to recompense the expertise of experienced transcribers. Our team is second to none and we know that we couldn’t do what we do without them. They know they are valued, listened to and cared for, and our clients know we will go that extra mile to help them achieve that last minute deadline and help them wherever and however we can.
If you are working alone and are feeling isolated, try forums and chatrooms with other transcribers, there are lots out there. It’s good for our mental health as human beings to connect, so jump on in! Most offer valuable advice, humour and support. If you are interested, join us at Transcription Central on Facebook. Reach out to that office family. Happy transcribing!